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Store Policies

Customer Care

We care about YOU!  Really.  That is why we started this business.  To care for people in a variety of ways.  Know that we are a fast growing small business, and giving our absolute all to give you what you deserve.  We strive to offer simple to understand ingredients, high quality, healthy, and body loving products.  Taking care of every customer is important to us.  Please reach out to us if you have any questions or concerns.  We are always listening so we might ever improve your experience.

THE HEALING PLACE FARM IS NOT OPEN TO THE PUBLIC.
OUR SHOP HAS SEASONAL OPEN HOUSE DATES AS PUBLISHED FOR PATRON SHOPPING EVENTS.   

Please allow 2-3 days for packaging of all ship orders. We offer $5 flat rate shipping. Your orders will be shipped to the address on file with your selected payment platform. For security purposes, The Healing Place Farm is not able to change your address on any payment platform. Please check your address carefully and change it if/as needed on the platform you are using.

NEW PICK-UP HOURS:  We offer front porch pick up on Tuesdays & Thursdays from 8 am to 5 pm and Saturdays from 9 am to 12 pm.  Holidays excluded.  This helps keep everyone safe.  If we have ice or snow, watch for further instructions.  If we adjust these hours, watch for further instructions.  For safety, please do not arrive before 8 am or after dark for pick-ups or drop offs.  M-F correspondence will be returned during regular business hours, 9 am -5 pm.  Sat-Sun correspondence will be returned Monday during regular business hours. 

Due to the nature of our products, we cannot accept returns. 

Privacy & Safety

Any and all data collected from your order will be kept private and safe.  We will NEVER sell your information or use it against your wishes.  We have mailing lists to inform you of upcoming sales and events, or confirm your order or shipping.  

Wholesale Inquiries

We offer wholesale pricing and private labeling for events and resale.  Please review what products would be of interest to you and message us.  We will get back to you shortly with the details.  We look forward to working with you!

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

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